Returns & Exchanges


The following Return Policy only applies to online in stock purchases made through All event purchases, pre-orders & custom orders are non-refundable and cannot be returned. Please refer to our FAQ's for more details on custom orders and warranty. 


  • FINAL SALES: All sales marked as Sale are final. FINAL SALE items cannot be returned for exchange or refunds.

  • All other items, to be eligible for an exchange or refund the merchandise must be returned unworn and must be accompanied by a KazoomCycling return form. Please note that refunds are only available for online purchases returned by mail.

  • Returns are accepted within 30 days from the shipped date. 

  • Shipping is non-refundable.

  • Refunds can only be issued to the original form of payment used for the purchase.


 If your online purchase does not meet your expectations, please contact us for a return form and address.